Ordering & delivery information

Ordering online

We maintain stock levels on this website manually. On occasion it may happen that items you are able to order online are temporarily out of stock. Most items can be ordered very quickly for you and we will contact you straight away with an estimated dispatch time. If you'd like to check stock levels before ordering please email us at info@penmandirect.co.uk or call us on 01953 548770.


Orders received before 1pm are usually sent via Royal Mail the same working day (if items are in stock) - larger items may be sent via courier.

Please note that if you require an order urgently, it would be advisable to choose Special Delivery Next Day 1pm at the checkout. Orders sent via standard 1st or 2nd Class post are not trackable and UK customers should allow up to 10 working days to arrive. If you require your order to be trackable, please select 1st or 2nd Class Signed For during the checkout process and we will provide the tracking number once your order has been dispatched.

We carry substantial amounts of most items but please note that in the unlikely event that an item is out of stock, your order will not be dispatched until all the items ordered are fulfilled - we will notify you if this is the case.

Please browse through our site and if you don't see what you're looking for, simply contact us and we'll endeavour to find what you require. 

We ship to the UK and across the world.

We are not registered for VAT.

All images on our website are ©Kim Hawkins and ©PenmanDirect and must not be used without permission.

Our history

PenmanDirect was established in 1973 in Norfolk by the late Barry Floyd, a well-known calligraphy teacher and writer. Barry found that many of his students didn't have the necessary tools for calligraphy so with the help of his wife, they began selling supplies to their students. From there, PenmanDirect progressed into a small mail order business which ran from their home.

By January 1999 Barry felt he wanted to concentrate more on teaching calligraphy again so Martin Taylor (a well-respected calligraphy tutor) took over and ran the company from 1999 to 2009, at which time it was bought by Andrew and Rita Robson who ran PD successfully until their retirement in September 2015.

Now under the ownership of Kim Hawkins who is based in Norfolk, PenmanDirect continues a reputation for good service and friendly advice.

We stock a full range of calligraphy and hand lettering supplies ranging from vintage nibs (especially good for copperplate) to modern italic markers and brush pens in a full range of colours. Equally interesting is our range of special papers, gilding materials and equipment. We provide an efficient online and telephone ordering service, offering a quick response.